Urban service co-production and technology: nine key issues

نویسندگان

چکیده

This special issue investigates the role of technology in co-production urban services through six empirical articles based on case-studies from Asia, Africa and South America. topic has not received yet extensive attention literature, despite emergence as key mediator between material immaterial elements practice. Based analysis contributions, this introductory paper presents nine issues related to service co-production, which are considered four analytical perspectives: materiality, knowledge, actors outcome. Technology co-evolves with physical contexts practices. It fosters synergic knowledge generation, while also being product its own application. contributes changing governance structures new intermediary actors. Finally, influences power dynamics equality access service, resulting provision that may be inclusionary or exclusionary, emancipatory restrictive.

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ژورنال

عنوان ژورنال: International Journal of Urban Sustainable Development

سال: 2022

ISSN: ['1946-3138', '1946-3146']

DOI: https://doi.org/10.1080/19463138.2022.2060237